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TOPIC: [SOLVED] Update error ...

Update error ... 26 May 2016 22:44 #1

An error occurred while updating Woocommerce Advanced Ordernumbers: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
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Update error ... 26 May 2016 22:46 #2

Same here
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Update error ... 26 May 2016 23:46 #3

I'm unable to reproduce the issue (that is, my first try also caused an error, but after that, everything went fine, and I cannot reproduce the error on any of our test installations, either)

Are you still experiencing the issue?

Best regards,
Reinhold
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Update error ... 27 May 2016 00:01 #4

Yes. It's still here:

An error occurred while updating Woocommerce Advanced Ordernumbers: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature
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Update error ... 27 May 2016 05:04 #5

When doing the update though the Plugin tab:

Update Failed: Plugin update failed.

When doing it through the Dashboard Update:

The update process is starting. This process may take a while on some hosts, so please be patient.

Enabling Maintenance mode…
Updating Plugin Woocommerce Advanced Ordernumbers (1/1)

Downloading update from www.open-tools.net/index.php?option=com_...number=&order_pass=…
Unpacking the update…

An error occurred while updating Woocommerce Advanced Ordernumbers: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature

Disabling Maintenance mode…

All updates have been completed.

Same error happens on a client's site on a totally different server.

Both are running WP 4.5.2 ... you got a problem, please fix it.
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Update error ... 27 May 2016 12:06 #6

Dear EntangledWeb,
Thank you for the output, which shows the technical cause of the issue: To be able to download the automatic updates, you'll need to enter the update credentials (the order number and password as given in the order confirmation mail). The plugin download is password-protected, so automatic updates need to use that password.

The error checking and the corresponding messages in this case are clearly lacking, which we will try to improve in future versions (in particular, without a valid order number and password the update link should not be included in the update message, but rather a hint or a link to enter the update credentials should be added. And if the download fails due to missing/invalid update credentials, a better error message needs to be shown.

For now, if you enter the order number/password in the update credentials, the update should work.

Best regards,
Reinhold
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Update error ... 27 May 2016 15:04 #7

Nope, same thing happens after updating my Credentials. I used the Update link under Plugins and the Update link under Dashboard ... got the same error messages.

However, on the 3rd update attempt use the update link under Plugins, I get:

Lets the user freely configure the order numbers in WooCommerce.
Version 1.3.4 | By Open Tools | View details | Check for updates | Plugin Documentation | Support Forum
Updated!

Thank you.
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Update error ... 01 Jun 2016 08:11 #8

Dear EntangledWeb,
Yes, thank you for your feedback.
You are right, after entering the update credentials, it takes a bit of time to update the download link (because the update check has to be triggered and needs to finish). So until that download URL has updated, one still gets the old error. That's another issue we'll have to take into account fixing the update system.

Best regards,
Reinhold
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Update error ... 03 Jun 2016 18:31 #9

As you probably have figured, the update finally worked.

Thank you.
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[SOLVED] Update error ... 03 Jun 2016 18:31 #10

Problem solved.
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