VirtueMart

WooCommerce

Others

Docs

Support

Demo

Blog

About

Forum
Welcome, Guest
Username: Password: Remember me

TOPIC: #Number reset

#Number reset 08 Aug 2016 06:17 #1

16080801.jpg


I set the count as reset by each month.
So, when it is August, 2016, the number CILTDHK-1608007, when it is September, 2016, the number should be CILTDHK-1609001.
But my number didn't reset, it just show CILTDHK-1609007. The # is not changed at all.
The administrator has disabled public write access.

#Number reset 13 Aug 2016 01:14 #2

Dear Chelsea,
Sorry to hear that the monthly reset is not working for you.
What does the section "Current Counter Values" in your configuration of the module say? In particular, what are the entries for order numbers?

Best regards,
Reinhold
The administrator has disabled public write access.

#Number reset 15 Aug 2016 08:20 #3

16081501.jpg
The administrator has disabled public write access.

#Number reset 15 Aug 2016 12:59 #4

Dear Chelsea,
Thank you for the screenshot of the counters. It really seems that the monthly reset setting is ignored. As a workaround, you can switch to "Separate counter for each Format Value", which has the same effect in your case, because the year and month are the only variables in the number format. That setting means that the counter is reset whenever any of the variables used in the format changes. With your particular number format, this means that when the [year] or [month] variable changes, ie. at the beginning of each month, a new counter will be used that starts at 1...

Best regards,
Reinhold

PS: The list of counter values then will show counter names like CILTDHK-1608# after the first orders are placed.
The administrator has disabled public write access.

VM - Shopping cart

 x 

Cart empty

Login Formular