[SOLVED] Error before customer enters postcode

Error before customer enters postcode 20 Feb 2017 19:19 #1

inadamfurniture
Topic Author

When the customer goes to the checkout on our site, before they enter their address details an error message appears which says 'Evaluation yields unknown value while evaluating rule part 'UK_Area'.'

From what I can tell, the error is because the user hasn't yet filled in their address information. As soon as the postcode is entered, the delivery is calculated correctly.

Is there any way I can stop this error message appearing? It is very off-putting for our customers. Previously this message has not appeared when we have used the plugin to calculate the delivery, so I assume it is down to a recent update. Many thanks in advance!

Error before customer enters postcode 04 Mar 2017 20:29 #2

Reinhold Offline Posts: 1588	Dear Inadamfurniture, Thank you for reporting this issue. We have fixed it an released a new version of our plugin that contains the fix. If you still observe the issue after the update, please let us know. Best regards, Reinhold Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.

Error before customer enters postcode 16 Mar 2017 18:23 #3

inadamfurniture Topic Author	Hi Reinhold, That appears to have completely fixed the issue. Thank you very much, really appreciate it! Check this box to be notified of replies to this topic. Note: BBcode and smileys are still usable.